At 99Flight.com, operated by PTECH Asia, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use, share, and protect that information, and the choices you have regarding your data. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information that you provide to us directly when using our services, including but not limited to:

• Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
• Booking Details: Information related to air ticket bookings, hotel reservations, bus ticket bookings, and tour packages.
• Payment Information: Credit/debit card details, billing information, and other payment-related data.
• Travel Preferences: Information related to your travel preferences, special requests, and frequent flyer details.
• Communication Data: Records of your communication with us, including inquiries, complaints, and customer support interactions.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To facilitate your bookings, reservations, and other travel-related services.
• Payment Processing: To process payments and manage transactions related to your bookings.
• Customer Support: To provide customer support and respond to your inquiries or requests.
• Marketing: To send you promotional materials, special offers, and other information related to our services (with your consent).
• Personalization: To tailor our services to your preferences and improve your overall experience.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. Sharing Your Information

We may share your information with the following parties:

• Service Providers: Third-party vendors, such as airlines, hotels, bus operators, and tour organizers, to facilitate your bookings.
• Payment Processors: Financial institutions and payment processors to handle transactions.
• Marketing Partners: With your consent, we may share your information with marketing partners for promotional purposes.
• Legal Authorities: Law enforcement or regulatory bodies, if required by law or to protect our legal rights.

4. Data Security

We implement a variety of security measures to ensure the safety of your personal information. These include encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.
• Access and Correction: You have the right to access, correct, or update your personal information. You can do so by logging into your account or contacting our customer support team.
• Data Deletion: You may request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behavior, personalize content, and improve our services. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than your country of residence. By using our services, you consent to the transfer of your data to these countries, which may have different data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

PTECH Asia [Bengaluru, Karnataka, India] [support@99flight.com] [18002128892]