Introduction to PTECH Asia
PTECH Asia stands as a beacon of excellence in the travel and tourism industry, having carved out a niche as a leading Online Travel Agency (OTA) in Asia. With over 15 years of experience, the company has consistently delivered top-tier services in air ticketing, bus booking, hotel booking, personalized visa services, and travel insurance. Specializing in pre-purchased air tickets, coupon fares, series fares, group fares, and contracted hotel deals, PTECH Asia has built a reputation for offering value-driven travel solutions that cater to a diverse clientele.
Whether you're a corporate entity looking for seamless travel management solutions, a business seeking specialized fares, or a leisure traveler aiming for the best deals, PTECH Asia provides comprehensive services tailored to your needs. The company’s robust infrastructure, extensive network, and partnerships with 23+ countries, along with direct collaborations with Destination Management Companies (DMCs), position it as a reliable and innovative player in the travel industry.
Our Services
1. Air Ticketing
Air ticketing is the cornerstone of PTECH Asia’s offerings. The company provides a wide array of options for individual travelers, groups, and businesses. Leveraging long-standing relationships with major airlines, PTECH Asia offers specialized fares, including pre-purchased air tickets, coupon fares, series fares, and group fares. These options are designed to meet the varying needs of travelers, ensuring that they receive the best possible deals.
- Pre-purchased Air Tickets: These tickets are bought in advance at negotiated rates, offering significant savings for travelers.
- Coupon Fares: Ideal for frequent travelers, coupon fares allow multiple flights within a set period at a discounted rate.
- Series Fares: These fares are suited for organized groups traveling together, such as tour groups, where consistency and cost-effectiveness are crucial.
- Group Fares: Tailored for large parties traveling together, group fares provide the advantage of collective pricing, often resulting in substantial savings.
PTECH Asia's expertise in air ticketing extends beyond just booking flights. The company provides comprehensive travel support, including itinerary management, real-time flight updates, and 24/7 customer service, ensuring that travelers enjoy a hassle-free experience from booking to boarding.
2. Hotel Booking
PTECH Asia’s hotel booking service is renowned for its vast selection and competitive pricing. The company offers contracted hotel deals, giving travelers access to exclusive rates and benefits. These deals are secured through direct partnerships with hotels and resorts worldwide, ensuring that clients receive the best accommodations at the most favorable prices.
- Contracted Hotel Deals: By negotiating directly with hotels, PTECH Asia secures rates and packages that are not available through traditional booking channels. This results in significant savings and added value for clients.
- Diverse Accommodation Options: From luxury resorts to budget hotels, PTECH Asia’s portfolio caters to all types of travelers. Whether you’re looking for a beachfront villa, a city-center business hotel, or a quaint countryside inn, the company has something to offer.
- Customized Booking Solutions: PTECH Asia understands that every traveler has unique needs. That’s why the company provides tailored booking solutions, allowing clients to choose the amenities, room types, and locations that best suit their preferences.
The company’s focus on customer satisfaction is evident in its user-friendly booking platform, which allows travelers to easily search, compare, and book hotels. Additionally, PTECH Asia’s partnership with major bank offers ensures that clients can take advantage of exclusive discounts and promotions.
3. Bus Booking
As part of its comprehensive travel solutions, PTECH Asia offers an extensive bus booking service that covers a wide range of routes and operators across India. With over 3,500 operators in its network, the company provides travelers with numerous options, ensuring convenience and flexibility.
- Pan-India Coverage: Whether you’re traveling between major cities or to remote destinations, PTECH Asia’s bus booking service has you covered. The company’s extensive network of operators ensures that travelers can find a bus that suits their schedule and budget.
- Variety of Bus Types: From luxury coaches to economical buses, PTECH Asia offers a variety of options to cater to different preferences. Travelers can choose from AC and non-AC buses, sleeper and semi-sleeper options, and more.
- Real-Time Booking and Updates: PTECH Asia’s platform allows for real-time booking, ensuring that travelers can secure their seats quickly and easily. Additionally, the company provides real-time updates on bus schedules, helping travelers stay informed and plan accordingly.
PTECH Asia’s commitment to quality is reflected in its partnerships with reputable bus operators. The company ensures that all buses meet safety and comfort standards, providing travelers with a reliable and enjoyable journey.
4. Personalized Visa Services
Navigating the complexities of visa applications can be daunting, but PTECH Asia simplifies the process with its personalized visa services. The company offers end-to-end support, helping travelers secure the necessary visas for their international journeys.
- Visa Consultation: PTECH Asia’s team of experts provides personalized consultations to determine the specific visa requirements for each destination. This ensures that travelers are fully informed and prepared before submitting their applications.
- Document Preparation and Submission: The company assists with the preparation and submission of all necessary documents, reducing the likelihood of errors and delays. PTECH Asia’s meticulous approach ensures that all paperwork is in order, increasing the chances of a successful application.
- Expedited Visa Processing: For travelers with urgent needs, PTECH Asia offers expedited processing services. The company leverages its relationships with embassies and consulates to fast-track applications, ensuring that visas are issued as quickly as possible.
- Visa Assistance for Complex Cases: PTECH Asia specializes in handling complex visa cases, such as those involving multiple destinations, long-term stays, or special circumstances. The company’s expertise in navigating these challenges makes it a valuable resource for travelers with unique needs.
By offering a comprehensive suite of visa services, PTECH Asia eliminates the stress and uncertainty often associated with international travel. Travelers can rest assured that their visa applications are in capable hands.
5. Travel Insurance
Travel insurance is an essential component of any journey, providing protection against unforeseen events such as trip cancellations, medical emergencies, and lost luggage. PTECH Asia offers a range of insurance options tailored to the needs of different travelers.
- Comprehensive Coverage: PTECH Asia’s travel insurance plans cover a wide range of risks, including medical emergencies, trip cancellations, travel delays, lost or stolen luggage, and more. These plans are designed to provide peace of mind, allowing travelers to enjoy their journeys without worry.
- Customizable Insurance Plans: Recognizing that every traveler has unique needs, PTECH Asia offers customizable insurance plans. Clients can choose the coverage that best suits their trip, ensuring that they are adequately protected without paying for unnecessary extras.
- Affordable Premiums: PTECH Asia’s partnerships with leading insurance providers allow the company to offer competitive premiums. This ensures that travelers receive comprehensive coverage at a price that fits their budget.
- 24/7 Assistance: In the event of an emergency, PTECH Asia’s insurance plans include 24/7 assistance. Whether it’s a medical emergency or a travel disruption, clients can access support anytime, anywhere.
By offering a range of travel insurance options, PTECH Asia ensures that travelers are protected against the unexpected, allowing them to focus on enjoying their trips.
Specialized Services for Corporate Clients
PTECH Asia is not just a preferred travel partner for individual travelers but also for businesses of all sizes. The company offers a range of specialized services designed to meet the unique needs of corporate clients, including B2A (Business-to-Agency), B2B (Business-to-Business), and corporate travel management.
1. B2A Services
For travel agencies and agents, PTECH Asia offers B2A services that provide access to the company’s vast inventory of air tickets, hotel bookings, and more. This allows agencies to offer their clients competitive rates and a wide selection of travel options.
- Agent Portal: PTECH Asia provides a dedicated portal for travel agents, allowing them to easily access the company’s inventory and make bookings on behalf of their clients.
- Commission-Based Earnings: Travel agents can earn commissions on bookings made through PTECH Asia, providing an additional revenue stream.
- Dedicated Support: PTECH Asia offers dedicated support to its B2A partners, ensuring that agents have the assistance they need to serve their clients effectively.
2. B2B Services
PTECH Asia’s B2B services are designed for businesses that require regular travel for their employees or clients. The company offers customized solutions that streamline the travel management process, saving time and money.
- Corporate Travel Management: PTECH Asia provides end-to-end travel management services, including booking, itinerary planning, expense tracking, and more. This allows businesses to focus on their core operations while leaving the travel logistics to the experts.
- Customized Travel Solutions: PTECH Asia works closely with its B2B clients to develop customized travel solutions that meet their specific needs. This includes negotiated fares, preferred hotel rates, and flexible booking options.
- GST-Compliant Invoices: For businesses in India, PTECH Asia offers GST-compliant invoices, ensuring that companies can claim input tax credits on their travel expenses.
3. Corporate Client Services
In addition to its B2A and B2B offerings, PTECH Asia provides specialized services for corporate clients, including travel policy development, risk management, and employee travel programs.
- Travel Policy Development: PTECH Asia assists businesses in developing and implementing travel policies that align with their goals and budgets. This includes guidelines for booking, expense management, and traveler safety.
- Risk Management: PTECH Asia’s risk management services help businesses mitigate the risks associated with corporate travel. This includes traveler tracking, emergency assistance, and crisis management.
- Employee Travel Programs: PTECH Asia offers employee travel programs that provide benefits such as discounted rates, exclusive offers, and loyalty rewards. These programs help businesses attract and retain talent by enhancing the travel experience for their employees.
Exclusive Services for B2C Customers: 99Flights.com
While PTECH Asia serves a diverse range of clients, its subsidiary 99Flights.com is dedicated exclusively to B2C (Business-to-Consumer) customers. This platform offers a wide range of travel options, including flights, hotels, bus bookings, and more, all tailored to the needs of individual travelers.
1. User-Friendly Platform
99Flights.com is designed with the end user in mind, offering a seamless booking experience across multiple devices. The platform is intuitive and easy to navigate, allowing users to search, compare, and book travel options with just a few clicks.
- Advanced Search and Filters: 99Flights.com offers advanced search and filtering options, enabling users to find the best deals based on their preferences, such as price, location, amenities, and more.
- Secure Payment Gateway: The platform features a secure payment gateway that supports multiple payment methods, ensuring that transactions are safe and convenient.
- Real-Time Updates: 99Flights.com provides real-time updates on availability, pricing, and promotions, helping users make informed decisions.
2. Exclusive Offers and Promotions
99Flights.com is known for its exclusive offers and promotions, which are available only to its B2C customers. These deals include discounts on flights, hotels, and packages, as well as special promotions from major banks.
- Bank Offers: 99Flights.com partners with leading banks to offer exclusive discounts and cashback on bookings made with specific credit or debit cards. These offers provide significant savings for customers.
- Seasonal Promotions: The platform regularly features seasonal promotions, such as discounts on holiday packages, special fares for festive seasons, and more.
- Loyalty Programs: 99Flights.com offers a loyalty program that rewards customers with points for every booking. These points can be redeemed for discounts on future bookings, making travel more affordable for frequent travelers.
3. Comprehensive Travel Solutions
99Flights.com provides a comprehensive range of travel solutions, ensuring that customers can book all aspects of their trip in one place.
- Flight Booking: The platform offers flights from all major airlines, with options for both domestic and international travel. Users can choose from economy, premium economy, business, and first-class options, depending on their preferences and budget.
- Hotel Booking: 99Flights.com features a wide selection of hotels, ranging from budget accommodations to luxury resorts. The platform offers detailed descriptions, customer reviews, and photos to help users make informed decisions.
- Bus Booking: For those traveling within India, 99Flights.com offers bus bookings with a variety of operators and routes. Users can choose from different bus types, such as AC, non-AC, sleeper, and semi-sleeper, to suit their comfort level.
- Package Deals: 99Flights.com offers package deals that combine flights, hotels, and other travel services at a discounted rate. These packages are ideal for those looking for a hassle-free travel experience.
PTECH Asia's Partnerships and Network
PTECH Asia’s success in the travel industry is largely due to its extensive network of partnerships with airlines, hotels, bus operators, and DMCs. These partnerships enable the company to offer competitive rates and exclusive deals that are not available through other channels.
1. Airline Partnerships
PTECH Asia has established long-standing relationships with major airlines around the world. These partnerships allow the company to offer specialized fares, such as pre-purchased tickets, coupon fares, series fares, and group fares.
- Exclusive Fares: PTECH Asia’s airline partnerships provide access to exclusive fares that are not available to the general public. These fares offer significant savings for travelers, especially for group bookings and long-haul flights.
- Preferred Seating: The company’s partnerships with airlines also allow for preferred seating options, ensuring that travelers can secure the best seats on their flights.
- Loyalty Programs: PTECH Asia’s airline partners often offer loyalty programs that reward frequent travelers with points or miles that can be redeemed for free flights, upgrades, and other perks.
2. Hotel Partnerships
PTECH Asia’s direct partnerships with hotels and resorts around the world enable the company to offer contracted hotel deals at competitive rates.
- Negotiated Rates: Through its direct relationships with hotels, PTECH Asia secures negotiated rates that are lower than those available through other booking platforms. These rates are passed on to customers, providing them with exceptional value.
- Exclusive Packages: The company’s hotel partnerships also allow for the creation of exclusive packages that include additional perks, such as complimentary breakfasts, room upgrades, and late check-outs.
- Diverse Accommodation Options: PTECH Asia’s network of hotel partners includes a wide range of accommodation options, from budget hotels to luxury resorts. This ensures that travelers can find the perfect place to stay, regardless of their preferences or budget.
3. Bus Operator Partnerships
PTECH Asia’s partnerships with over 3,500 bus operators across India enable the company to offer an extensive bus booking service with a wide range of routes and options.
- Wide Coverage: The company’s network of bus operators covers both major cities and remote destinations, ensuring that travelers can find a bus that meets their needs.
- Variety of Bus Types: PTECH Asia’s bus operator partnerships allow for a variety of bus types, from luxury coaches to budget buses. This provides travelers with flexibility in terms of comfort and cost.
- Reliable Service: The company works only with reputable bus operators that meet its standards for safety and comfort. This ensures that travelers have a reliable and enjoyable journey.
4. DMC Partnerships
PTECH Asia’s partnerships with Destination Management Companies (DMCs) in 23+ countries allow the company to offer specialized tour packages and services that are tailored to the needs of travelers.
- Customized Tour Packages: Through its DMC partners, PTECH Asia offers customized tour packages that include everything from flights and hotels to guided tours and activities. These packages are designed to provide a seamless and enjoyable travel experience.
- Local Expertise: PTECH Asia’s DMC partners provide local expertise, ensuring that travelers have access to the best attractions, restaurants, and experiences in each destination.
- Exclusive Experiences: The company’s DMC partnerships allow for the creation of exclusive experiences, such as private tours, VIP access to attractions, and unique cultural experiences.
Commitment to Customer Satisfaction
At the heart of PTECH Asia’s success is its unwavering commitment to customer satisfaction. The company’s focus on delivering exceptional service is evident in every aspect of its operations, from the quality of its offerings to the professionalism of its staff.
1. 24/7 Customer Support
PTECH Asia understands that travel can be unpredictable, which is why the company offers 24/7 customer support. Whether it’s a last-minute change in plans or a question about a booking, customers can rely on PTECH Asia’s support team to provide prompt and helpful assistance.
- Multilingual Support: PTECH Asia’s customer support team is multilingual, ensuring that clients from around the world can communicate easily and effectively.
- Proactive Communication: The company’s support team is proactive in keeping clients informed about any changes to their travel plans, such as flight delays or hotel cancellations. This allows travelers to adjust their plans as needed and avoid any disruptions to their journeys.
- Dedicated Account Managers: For corporate clients, PTECH Asia assigns dedicated account managers who provide personalized support and assistance. These account managers work closely with clients to ensure that their travel needs are met and that any issues are resolved quickly.
2. Customer Feedback and Improvement
PTECH Asia values customer feedback and uses it to continually improve its services. The company regularly solicits feedback from clients and takes their suggestions into account when developing new offerings or refining existing ones.
- Feedback Channels: PTECH Asia provides multiple channels for customers to share their feedback, including surveys, online reviews, and direct communication with customer support.
- Continuous Improvement: The company is committed to continuous improvement, using customer feedback to identify areas for enhancement and implement changes that benefit clients.
- Customer-Centric Approach: PTECH Asia’s customer-centric approach ensures that the needs and preferences of clients are at the forefront of the company’s decision-making process. This results in a service that is tailored to the unique needs of each customer.
3. Innovation and Technology
PTECH Asia is committed to staying at the forefront of the travel industry by embracing innovation and technology. The company continually invests in its technology infrastructure to provide clients with a seamless and efficient booking experience.
- Advanced Booking Platform: PTECH Asia’s booking platform is built on advanced technology that allows for real-time updates, secure transactions, and personalized recommendations. The platform is designed to be user-friendly and accessible across multiple devices.
- Mobile App: The company offers a mobile app that provides customers with the convenience of booking on the go. The app includes features such as flight tracking, hotel check-ins, and instant notifications, making it a valuable tool for travelers.
- AI-Powered Solutions: PTECH Asia leverages AI-powered solutions to enhance its services, such as personalized travel recommendations, dynamic pricing, and automated customer support. These technologies allow the company to provide a more tailored and efficient service to its clients.
Conclusion
PTECH Asia has established itself as a leader in the travel and tourism industry, offering a comprehensive range of services that cater to a diverse clientele. With over 15 years of experience, the company has built a reputation for excellence, innovation, and customer satisfaction. Whether you're a corporate client seeking tailored travel management solutions, a travel agency looking for competitive rates, or an individual traveler searching for the best deals, PTECH Asia is your trusted partner in travel. The company’s commitment to quality, combined with its extensive network of partnerships and its focus on customer satisfaction, ensures that every journey is a success.